For a second year running Zoopla has conducted extensive surveys of hundreds of estate and letting agents, as well as thousands of property owners and renters across Britain.
We’ve captured peoples’ outlooks on a post-Brexit economy, what consumers want from agents, and identified opportunities in the ever-changing property market.
The findings have been written up into a comprehensive report, which you can download below.
Consumer and property professionals’ view of the economy, personal finances, house prices and rentals
What they want, how they feel they are being served, and how these align with property professionals’ views
The impact of online agents, and how high street agents are responding
Factors considered when moving home, portal uses, and finding suppliers
Brexit starts to bite
Brexit is more challenging than acquiring stock
Renters feeling the pinch
The property price reality check
Help bring vendors out of the dark
Landlords desire quality tenants most
Looking after renters today could secure more sellers tomorrow
Increasing use of portals throughout the journey
Omnipresence of online agents
Highs and lows of the online experience