In this months' cities index we reveal that time taken to achieve a sale has increased from 8 weeks to 12. Download the full report for more insight.
Nigel Lewis explores the perceptions of ‘good customer service’ for agents and home-hunters alike.
Nigel Lewis explores whether agents who profess to be ‘customer focused’ presenting as ‘out of touch’ by wearing suits and ties.
What exercise is time-consuming, increases costs and demotivates front and back office staff? We’re talking about the doubling up of data entry.
Valuing properties aggressively to gain instructions is a well-known tactic used by many estate agents and is a hotly debated topic within the industry, but does it work?
As the industry professionalises, what should estate and letting agents be doing to prepare for minimum qualification requirements?
In the last eight years, the growth of first time buyers has outpaced all other buying groups and in 2018 they became the largest buyer group in the UK.
Martin Kemps looks for a property portal that can help them see return on investment, find out why Zoopla is helping them realise this.
We asked three very different landlords to reveal what they expect of their letting agent and why they use one to help agents enhance their services.
Do rent controls achieve what housing campaigners claim they do, and what do both letting agents and landlords think of them?
New Zoopla research suggests the correlation between the London market and the southern regions is perhaps closer than we’d thought.
Become the agent of choice with David Alexander’s top tips on keeping on top of the ever-changing world of landlord legislation.
Zoopla unveils a new direction for its Software and Productivity division which will benefit thousands of estate agency customers across the UK.
The new Zoopla app experience sees an enhanced user journey which aims to deliver more leads to agents.
Only a fifth of sellers are happy to have their property listed on a smaller portal for the first 24 hours of their home being on the market.
A formal property reservation agreement would give both buyers and sellers confidence of each other’s intent.