Martin Kemps Estate Agents

Martin Kemps Estate Agents is an independent agent in Aylesbury. Philip Norgan, their Sales and Lettings Manager, who has been in the industry for 29 years, spoke to us about what he expects from a property portal, and how Zoopla’s ticking these boxes.

Martin Kemps looks for a property portal that can help them see return on investment, both in terms of leads and in the service they receive. Another important factor for Martin Kemps when choosing a portal is listing with an easy to use property website that they know their potential customers are searching on.

The agency, currently listing on Zoopla and On The Market, is incredibly pleased with the results Zoopla have been providing them with over the past year. With enquiry to lead conversions of around 75%, Philip is impressed with both the volume and quality of enquiries they’re receiving.

Lead conversion at 75%

In difficult market conditions, knowing your suppliers are working with you on common goals is vital, and in this case, it’s Martin Kemps success. When Philip meets with his account manager Thomas, they look at how Martin Kemps is performing on site, to make sure the agency is getting the most from their membership, and that their depth products such as Premium Listings are performing as they should.

Exceptional account management

By utilising tools in ZooplaPro such as the Comparables reports, which are customisable for both vendors and landlords, Martin Kemps are able to offer their customers a current market value for their property. Used in conjunction with Zoopla’s Premium Listing product, Martin Kemps customers are safe in the knowledge their property will stand out on search pages.

Between scheduled account manager check ins, and their own reporting, Martin Kemps can clearly measure the value they’re getting from their Zoopla membership.

To find out more about a Zoopla membership, or to talk to your account manager contact us today.

Get in touch